BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P1H
REFRESH-INTERVAL:P1H
CALSCALE:GREGORIAN
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU
DTSTART:20070101T000000
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:Eastern Daylight Time
END:DAYLIGHT
BEGIN:STANDARD
RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
DTSTART:20070101T000000
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:Eastern Standard Time
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251007
DTEND;VALUE=DATE:20251009
TRANSP:TRANSPARENT
X-MICROSOFT-CDO-ALLDAYEVENT:TRUE
SUMMARY:2025 Dispatcher Training Program
DESCRIPTION:This two-day program will provide dispatchers with all the skills they need to dramatically improve job performance. This program goes beyond traditional technical training to cover such critical dispatcher skills as leading technicians rather than letting technicians lead them\, becoming the service manager's partner\, prioritizing customer emergencies\, evaluating technician abilities\, and managing their own careers in dispatching. After attending this program\, dispatchers will be able to improve their job performance by learning how to: identify the service life cycle and the critical contact points that impact service success\; recognize the importance of the dispatcher's job and its impact on the organization's profitability\; communicate effectively with technicians and customers\; and use good decision-making approaches for optimum priority setting and effective resource allocation.
X-ALT-DESC;FMTTYPE=text/html:This two-day program will provide dispatchers with all the skills they need to dramatically improve job performance. This program goes beyond traditional technical training to cover such critical dispatcher skills as leading technicians rather than letting technicians lead them\, becoming the service manager&rsquo\;s partner\, prioritizing customer emergencies\, evaluating technician abilities\, and managing their own careers in dispatching. \;
After attending this program\, dispatchers will be able to improve their job performance by learning how to: identify the service life cycle and the critical contact points that impact service success\; recognize the importance of the dispatcher&rsquo\;s job and its impact on the organization&rsquo\;s profitability\; communicate effectively with technicians and customers\; and use good decision-making approaches for optimum priority setting and effective resource allocation.
LOCATION:595 Cityview Blvd.\, Unit 7 Vaughan ON L4H 3M7
UID:e.4174.1205342
SEQUENCE:3
DTSTAMP:20260405T134008Z
URL:https://mechanicalcontractorsassociationcanada.growthzoneapp.com/calendar/Details/2025-dispatcher-training-program-1407219?sourceTypeId=Hub
END:VEVENT
END:VCALENDAR